If you care about ethical values and stuffs, or you follow my blog, please heed my two pieces of advice:
- Avoid doing business with any Hyatt property forever
- Spread the words and tell all of your friends not to do business with Hyatt forever
Why?
In short, Hyatt laid off 100 housekeepers last year. Well, laying off employees is actually very normal though unfortunate. The thing is, Hyatt deceived the former employees to train some new, outsourced housekeepers before giving them the execution all of a sudden. It was not a typical downsizing, it was a replacement to outsourced cheap labor and the company fully exploited those grass-root housekeepers. What a shame.
Read the full news article
Hyatt is a shame
And I regret so much to have eaten out at some Hyatt before. Well, no more.
Some more reading
Lessons From Hyatt: Simple Ways to Damage Your Brand – Our Editors – Harvard Business Review
Housekeepers lose Hyatt jobs to outsourcing – The Boston Globe
